Important update about Wordfly
An important update about RISING's email marketing service provider
RISING uses Wordfly, an email marketing service provider, to communicate via email with its audiences. Wordfly is used by many arts, cultural and not-for-profit organisations in Australia and around the world.
RISING has been advised by Wordfly that it is currently experiencing a global network outage due to a recent security incident.
Wordfly confirmed on Saturday 16 July that some names and email addresses of those subscribed to our communications may have been impacted. Wordfly have stated there is no evidence that any data has been, or will be, further misused.
RISING, alongside our industry peers, are monitoring the situation closely and are in continued communication with Wordfly who are working to remediate the situation. We will resume email communication with our subscribers as soon as possible.
Wordfly is used for our email distribution. As such there is no evidence that other information associated with your RISING account, such as passwords and ticketing history, has been impacted in any way.
No customer financial information is electronically stored within Wordfly.
RISING email subscribers do not need to take any action. We will post any updates on our website and directly email customers when possible. For further information, you can contact firstname.lastname@example.org.