# Gift Vouchers

Seeking out a gift for a fellow stargazer? Moon Units are RISING’s official voucher currency.  

Your lucky recipient can redeem their Moon Units for tickets to our festival events.  

## [Buy Moon Units](https://tickets.rising.melbourne/moon-units)  

GIFT VOUCHERS

# CONTENTS
[How to book](https://rising.melbourne/ticket-info#how-to-book)   
[Terms and Conditions](https://rising.melbourne/ticket-info#terms-and-conditions)  
[Pricing](https://rising.melbourne/ticket-info#pricing)  
[Refunds and Exchanges](https://rising.melbourne/ticket-info#refunds-and-exchanges)  
[Ticketing FAQs](https://rising.melbourne/ticket-info#ticketing-faqs)  

## HOW TO BOOK

Browse the [program](https://2024.rising.melbourne/) to see our full 2024 offering online. All listings are being updated to reflect the most recent information.

The best way to book tickets is via the RISING website, simply click the BUY TICKETS button on the page of the show/event you’d like to attend.

If you’d rather book over the phone with a real-life human, call the customer service team on (03)9662 4242 between 10am and 5:30pm Mon—Fri. 

You can also email us at ticketing@rising.melbourne or chat online with the team, via the little chatbox in the bottom right-hand corner of ticketing and program pages. Please note that the team cannot accept your credit card information via email or live chat, but they can answer any questions you have and can follow up purchase enquiries via phone.  

RISING issues digital tickets, direct to your inbox. To protect our customers from scalping and to make tickets easier to locate on show day, tickets for the 2024 festival will not be issued until late May. After that point, tickets are issued immediately after booking. If you have any questions or concerns get in touch with the team via email at ticketing@rising.melbourne.
Please see below for [frequently asked questions](https://rising.melbourne/ticket-info#ticketing-faqs) about our ticketing processes. 

## DECIPHERING THE TICKETING LINGO

We’ve created a handy key to help you navigate the mad, mad world of ticket-buying:

If you see this symbol ![15px Black Moon Avail](//images.ctfassets.net/f3idem6yreos/5SeFtBqGSKYQFzBEa1gutz/838d930848f17e477a4f406965f1e1d0/Black_Circle__Available_.png): there are tickets available for your chosen event, play on. 

If tickets are in short supply or they’re moving faster than normal, you’ll see this icon ![15px Yellow Selling Fast](//images.ctfassets.net/f3idem6yreos/3Tfds87Jmo9Ef9CFEEFPG7/0467018460e6f48b4b58c902379cc692/Yellow_Triangle__Selling_fast_.png): jump on these ones quick smart if you don’t want to miss out! 

Some events may have an allocation of tickets on a partner site – keep your eyes peeled for this icon ![15px purple triangle redirect](//images.ctfassets.net/f3idem6yreos/1GdJVgeFJehWeIjS8nJosJ/fd8e205d6e929bde4086c610817791e1/Purple_Triangle__Redirecting_.png): clicking on performances with this icon will take you directly to tickets with our venue or ticketing partners.

In the event that a performance has exhausted its ticket allocation, you’ll see this icon ![15px red square waitlist](//images.ctfassets.net/f3idem6yreos/16BGUQoTRURGjTe7cXM7BB/9f748c450bfa4e71cf98f8fe7a36e8d4/Red_Square__Waitlist_.png): click on these performances to join a waitlist via our resale partner [Tixel](https://tixel.com/au/Melbourne). You’ll be first in line to purchase any tickets listed to be re-sold and we’ll notify you of any final ticket releases or new show announcements 

---   

__ACCESS BOOKINGS__

We want to make sure everyone has a comfortable and enjoyable time at RISING. Any access requests can be added into the access notes box at checkout. More information about access bookings can be found on the [access page](https://rising.melbourne/access-2024)

__COMPANION CARDS__

RISING Accepts companion cards, they are able to be booked online. The team will email you after you've made your booking to ask for a copy of your companion card information. Contact the customer service team on (03)9662 4242 or by email us at ticketing@rising.melbourne if you have any questions or concerns. 

__AGE RESTRICTIONS__

Some RISING events are restricted to those aged 18+. Please check individual event pages for more information.

Events may have content warnings and age recommendations. This information is kept up to date on event pages.   

__AUTHORISED SELLERS__

The authorised ticket sellers for RISING are Ticketek, Ticketmaster, OzTix, Arts Centre Melbourne, Melbourne Recital Centre, Melbourne Theatre Company,  Malthouse Theatre. 

---   

## TERMS AND CONDITIONS 

Tickets are non-refundable except as required by law, in accordance with the Live Performance Australia (LPA) [Ticketing Code of Practice](https://liveperformance.com.au/wp-content/uploads/2020/11/LPA-Ticketing-Code-Industry-Code-8th-edition-FINAL.pdf).

All tickets are sold subject to our [terms and conditions of sale](https://static.rising.melbourne/media/2024-Ticketing-Terms/RIS_Terms_and_Conditions_2024_v2.pdf). You can also access our [Privacy Policy](https://rising.melbourne/privacy-policy). 

## MAJOR EVENT DECLARATION

A major event ticketing declaration has been made under the Major Events Act 2009 (Vic) for RISING 2024, to be held in Melbourne, Victoria.

Under the Act, it is illegal for a ticket to be resold, or offered or advertised for resale, for more than 10% above the face value purchase price of the ticket, unless the seller is authorised in writing by the event organiser.

Breaching this Act can result in heavy fines up to $109,144 for an individual and $545,220 for a company. Purchasing a ticket from an unauthorised seller can result in the ticket holder being denied entry to the event.

For further information about ticket scalping legislation, visit: [djsir.vic.gov.au/ticket-scalping](https://djsir.vic.gov.au/ticket-scalping).   

---   

# PRICING

As you can imagine, it’s a tricky time to be putting on a festival. RISING reserves the right to change pricing at any time and without notice.

Ticket prices for events listed on the RISING website are inclusive of GST and credit card charges.

## DYNAMIC PRICING

Any event or product sold via RISING is subject to demand-based pricing. This may see prices increase or decrease at any time during a sales period for any given event or product. These changes may occur without notice. Such alterations do not entitle you to a refund or adjustment for tickets purchased prior to revised pricing.

## FEES AND CHARGES

__Transaction Fees__

RISING charges a transaction fee of up to $6 per order. Other authorised ticket sellers may also charge a fee.

If you need a breakdown of the GST paid, you can request a tax invoice for completed bookings from ticketing@rising.melbourne

__Exchange Fees__

RISING permits exchanges between performances of the same season. A $3 per-ticket fee will be charged at the time of exchange. Exchange requests must be received more than 24 hours prior to your ticketed event.  

## ABORIGINAL AND TORRES STRAIT ISLANDS COMMUNITY TICKETS  

For most of RISING's ticketed events, discounted tickets are available for Aboriginal and Torres Strait Islander people. Select the community ticket price when purchasing tickets to these events. 
Please note that in some cases, these tickets are limited. If the ticket type is no longer visible, the allocation has exhausted.

## CONCESSIONS   

Groups entitled to concession priced tickets are:

- Full-Time Students (incl. international students)
- Children under 16 years of age
- MEAA Members
- Victorian Carer Card holders
- Government issued Health Care Card holders
- Pensioners
- Seniors Card holders

You may be asked to show your valid concession card when purchasing or collecting your tickets and/or on entering the venue. Concession prices are not applicable on all events or performances.

## MULTI PASS   

Make like Leeloo boarding a space hotel and use our Multi Pass for supreme beings. Keep an eye out for the icon to save 15% off the standard price when you book 3 or more eligible events.  

1. Select your tickets for three or more different shows
2. Finalise your booking — 15% off will apply automatically at checkout.  

For more details and exclusions, head to the [Multi Pass page](https://rising.melbourne/multi-pass-discount).  

Please note: Discount price is limited to two tickets per show.

## REFUNDS AND EXCHANGES   

Unfortunately, it’s not possible for RISING to refund completed bookings, except as required by law or in accordance with the [LPA Ticketing Code of Conduct](https://liveperformance.com.au/resources/?type=919). 

Exchanges are possible, subject to availability and a $3 per-ticket exchange fee for tickets booked via RISING. Exchanges are only possible between performances of the same show. Please contact the customer service team at ticketing@rising.melbourne at least 24 hours prior to your booked event, with your order details, a preferred available timeslot and the approval to charge exchange fees to the card used for booking. 

---   

# GROUPS   

__GROUP BOOKINGS__

Some of our events may have a discounted group price – the size of the group required to access the price will be listed on the event page. 

For groups greater than 10 people, please submit an enquiry by emailing groups@rising.melbourne and we’ll get in touch as soon as possible. 

__SCHOOL BOOKINGS__

Schools can submit booking enquiries directly via our [school bookings form](https://airtable.com/appRs0IU3XEK3CUy4/shrmN3GY714KqWAAN). 
More information about school bookings and resources can be found on our [schools page.](https://rising.melbourne/schools) 

---   

## GIFT VOUCHERS

Moon Units are RISING’s official currency. Vouchers are available to purchase online or over the phone and have an expiry of 3 years from date of purchase. 

Recipients can redeem Moon Units for tickets purchased via the RISING website. 
[Buy Moon Units](https://tickets.rising.melbourne/moon-units).

## TICKET RESALE

RISING has partnered with [Tixel](https://tixel.com/au/Melbourne) to provide our customers with a safe and ethical way to re-sell their tickets if they’re no longer able to attend. 

RISING customers can use their confirmation email to list tickets for sale safely and tickets sold can be transferred to purchasers after transactions have been confirmed. We're working with Tixel on an automation which we hope will be ready really sooon! 

## WAITLISTS

RISING also utilises Tixel waitlists for sold out events, this means that keen beans are automatically first in line for any tickets being listed for resale as well as being added to our mailing list for any last minute ticket releases or new show announcements.  

---  

# TICKETING FAQs

__Q. Can I exchange my ticket if I need to change my booking?__  
A.	Exchanges are possible, subject to availability and a $3 per-ticket exchange fee. Requests must be made more than 24 hours prior to the event. For us to look into exchanging your ticket(s), [email us](mailto:ticketing@rising.melbourne) with the following:  
- order number
- tickets you're requesting to be exchanged
- preferred date and time for new tickets (check the program page for your show to see what's available)  
- approval for us to process $3 per ticket exchange fee to the card used for the original booking  

__Q. What are RISING's terms & conditions of sale?__  
A.	Our full terms and conditions can be viewed [here](https://static.rising.melbourne/media/2024-Ticketing-Terms/RIS_Terms_and_Conditions_2024_v2.pdf).

__Q. Why haven't I received my confirmation email?__  
A.	You may have entered your email address incorrectly at checkout, please [email us](mailto:ticketing@rising.melbourne) with any order information you have and the customer experience team will investigate for you.

__Q. I've been issued a ticket from someone other than RISING, is it legit?__  
A.	Some of our venues will also be issuing tickets for RISING events. The authorised ticket sellers for RISING are, Ticketek, Ticketmaster, OzTix, Arts Centre Melbourne, Melbourne Recital Centre, Melbourne Theatre Company and The Malthouse.

__Q. I can no longer attend my event because I have tested positive for COVID-19. What should I do?__  
A.	We continue to work hard to provide options for people who are unable to attend if they have COVID-19. Get in touch at least 2 hours before your session time, [email us](mailto:ticketing@rising.melbourne) with your order details and we will come back to you with a solution. Alternatively, you can list your ticket for sale via our resale partner, Tixel<link>

__Q. When will I get my ticket?__  
A. Digital tickets for all orders before the festival were sent by email in Late May. All orders since then receive digital tickets as soon as your order is complete. Individual barcodes for events will appear 48 hours prior to your booked session. We’ll send instructions to the email address you book with, so make sure it’s one you regularly check and can access on the go. If your tickets are lost to the depths of your inbox they can be reissued via our [digital tickets portal.](https://rising.melbourne/digital-tickets) 

__Q. Can I get a printed ticket posted to me?__  
A. As part of our sustainability practices, we don’t post tickets. Digital tickets replace our printed tickets and are made available 48 hours prior to your event. If you’re unable to access digital tickets, you can contact our customer service team via [email](mailto:ticketing@rising.melbourne) or phone (03) 9662 4242

__Q. Do I qualify for a concession or discounted ticket price?__  
A. If you hold any of the following, you’re eligible for a concession priced ticket. Please come prepared to show your proof of concession with your ticket at the venue.
- Full-Time Students (incl. international students)
- Children under 16 years of age
- MEAA Members
- Victorian Carer Card holders
- Government issued Health Care Card holders
- Pensioners
- Seniors Card holders

We also offer discounted tickets for Aboriginal and Torres Strait Islander community members. 

In 2024 RISING has also introduced [Multi Pass](https://rising.melbourne/multi-pass-discount). Buying 3 or more eligible events in one transaction will get you 15% off the standard ticket price at checkout.

__Q. Can I book in person?__   
A. Our RISING box office and shop is located at Night Trade in the Capitol Arcade for 2024. It's open Thursday - Friday 5PM-9.30PM and 12PM-9PM on weekends. Outside of those times, you can live chat with us from the website or send us an email at ticketing@rising.melbourne   

__Q. Who won the 2024 RISING Audience Survey Prize?__   
The prize was drawn on 18 June 2024 at the RISING offices in accordance with the competition Terms and Conditions. The prize winner is E. Molloy.


Ticketing

As part of our [Sustainability](https://rising.melbourne/sustainability) and [COVID-Safe](https://rising.melbourne/covid-safe) practices, we’ll be using digital tickets where possible. The QR codes for your tickets will appear 48 hours prior to your event. If you’re unable to access digital tickets, you can contact the box office to arrange venue collection. Here are our [Terms and Conditions](https://rising.melbourne/ticketing-terms). 

Our Customer Service Team are on hand if you have any issues. Send them an email at ticketing@rising.melbourne

Can’t see them in your inbox? Enter your email below to receive the link again. The email you used to purchase your tickets is the one you’ll need to use to get your tickets.


Digital Tickets

Venues

Ticket Information

PRINCIPAL PUBLIC PARTNER

PUBLIC PARTNER

MAJOR PARTNERS

OFFICIAL PARTNERS

PUBLIC SUPPORTERS

SUPPORTING PARTNERS

SUPPLIER PARTNERS

MEDIA PARTNERS

VENUE PARTNERS

PHILANTHROPIC SUPPORTERS

## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/LRBTfTAONik)

ACCESSIBLE PARKING

Both levels of the Arts Centre Melbourne Car Park are fully wheelchair accessible, and have accessible parking bays.

PARKING  

There is a Wilson Parking at Southgate Car Park, Southbank (160m walk from venue), and Eureka Car Park, 70 City Road, Southbank 260m walk from venue).  Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.  

PUBLIC TRANSPORT

Nearest accessible train station: Flinders Street Railway Station, opposite Federation Square, services all metro train lines.

Nearest accessible tram stop: Stop 14, St Kilda Road.

DISTANCE COVERED BY PARTICIPANT

Under 200m.

ACCESSIBLE ENTRANCE

Entrance is on ground level with automatic doors.

ACCESSIBLE BATHROOMS

The Theatres Building (the building with the big spire) has accessible toilets on Level 3, 5, 6 (street level) and 8.  Hamer Hall has accessible toilets on all publicly-accessible levels, and changing facilities on Levels 2, 3, 5, 6 (street level) and 7.  Please ask venue staff for assistance in locating the closest accessible toilet to your location.

HEARING AUGMENTATION

Assisted-listening devices for use in all seats of Arts Centre Melbourne venues (plus on Guided Tours and for meetings) are available free of charge. These devices use standard headphones or connect with hearing aids via a neck loop. Please speak to our staff when you arrive for assistance with obtaining these devices.

INTRA SITE TRANSPORT

Wheelchairs can be booked for use in Arts Centre buildings through the Welcome Desk on 03 9281 8298.


Arts Centre Melbourne

## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/LRBTfTAONik) 

ACCESSIBLE PARKING

Both levels of the Arts Centre Melbourne Car Park are fully wheelchair accessible, and have accessible parking bays.

PARKING   

There is a Wilson Parking at Southgate Car Park, Southbank (160m walk from venue), and Eureka Car Park, 70 City Road, Southbank 260m walk from venue).  Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.  

PUBLIC TRANSPORT

Nearest accessible train station: Flinders Street Railway Station, opposite Federation Square, services all metro train lines.

Nearest accessible tram stop: Stop 14, St Kilda Road.

DISTANCE COVERED BY PARTICIPANT

Under 200m.

ACCESSIBLE ENTRANCE

Entrance is on ground level with automatic doors.

ACCESSIBLE BATHROOMS

The Theatres Building (the building with the big spire) has accessible toilets on Level 3, 5, 6 (street level) and 8.  Hamer Hall has accessible toilets on all publicly-accessible levels, and changing facilities on Levels 2, 3, 5, 6 (street level) and 7.  Please ask venue staff for assistance in locating the closest accessible toilet to your location.

HEARING AUGMENTATION

Assisted-listening devices for use in all seats of Arts Centre Melbourne venues (plus on Guided Tours and for meetings) are available free of charge. These devices use standard headphones or connect with hearing aids via a neck loop. Please speak to our staff when you arrive for assistance with obtaining these devices.

INTRA SITE TRANSPORT

Wheelchairs can be booked for use in Arts Centre buildings through the Welcome Desk on 03 9281 8298.


## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/LRBTfTAONik)

ACCESSIBLE PARKING

Both levels of the Arts Centre Melbourne Car Park are fully wheelchair accessible, and have accessible parking bays.

PARKING   

There is a Wilson Parking at Southgate Car Park, Southbank (160m walk from venue), and Eureka Car Park, 70 City Road, Southbank 260m walk from venue).  Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.  

PUBLIC TRANSPORT

Nearest accessible train station: Flinders Street Railway Station, opposite Federation Square, services all metro train lines.

Nearest accessible tram stop: Stop 14, St Kilda Road.

DISTANCE COVERED BY PARTICIPANT

Under 200m.

ACCESSIBLE ENTRANCE

Entrance is on ground level with automatic doors.

ACCESSIBLE BATHROOMS

The Theatres Building (the building with the big spire) has accessible toilets on Level 3, 5, 6 (street level) and 8.  Hamer Hall has accessible toilets on all publicly-accessible levels, and changing facilities on Levels 2, 3, 5, 6 (street level) and 7.  Please ask venue staff for assistance in locating the closest accessible toilet to your location.

HEARING AUGMENTATION

Assisted-listening devices for use in all seats of Arts Centre Melbourne venues (plus on Guided Tours and for meetings) are available free of charge. These devices use standard headphones or connect with hearing aids via a neck loop. Please speak to our staff when you arrive for assistance with obtaining these devices.

INTRA SITE TRANSPORT

Wheelchairs can be booked for use in Arts Centre buildings through the Welcome Desk on 03 9281 8298.


Please contact the [ACMI Box Office](https://www.acmi.net.au/plan-your-visit/) for more information about venue access.

## [Watch the venue access video](https://www.youtube.com/watch?v=Lc05rM6zll8)

PUBLIC TRANSPORT

ACMI is accessible via train, tram and bus.

The museum is located in Fed Square, which is opposite Flinders Street train station, and sits within Melbourne’s Free Tram Zone.

If your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your myki at the reader to make sure you have a valid ticket.

BICYCLES

If you plan to cycle to ACMI, you can lock your bike to purpose-built bicycle racks installed around the perimeter of Fed Square, but you’ll need to bring your own lock. You can’t bring your bike into ACMI itself.

PARKING

Wilson Parking is available Flinders Gate Car Park, 172-192 Flinders Street (20m from venue) or at Fed Square Rooftop, Russell Street (240m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.

ACCESSIBLE ENTRY

ACMI has two entrances: one on Flinders Street, and the other in Fed Square.

The Flinders Street entrance is easily accessible via a wheelchair ramp. This entrance is closed outside museum opening times. To access ACMI outside these hours, enter via the Fed Square Entrance.

The Fed Square entrance is located in the heart of Fed Square plaza, between Chocolate Buddha and Beer Deluxe. Please be aware that the Fed Square plaza is cobblestoned and may be difficult to navigate for visitors using mobility aids.

To get to the Fed Square entrance from the Flinders Street entrance, you can use the lifts near the end of The Atrium – to the left of Beer Deluxe – to get to the Fed Square plaza level.

LIFTS

A series of lifts (or elevators) offer access to all levels of ACMI.

- __Ground floor – Level 1 access only.__ The Ground floor lift is located between Tickets & Information desk and the entrance to The Story of the Moving Image exhibition.
- __Ground – Level 1 & 2 access.__ This Ground Floor lift is located behind the stairs opposite the bathrooms. You can access it by continuing down the corridor between Tickets & Information desk and the entrance to The Story of the Moving Image exhibition. This lift grants you access to levels 1 and 2.
- __Ground floor – Basement Gallery 4 access.__ A goods lift that allows access to the Underground Gallery 4 is located behind Gallery 2 and 4, via a corridor. Only in use when an exhibition is on view in Gallery 4.
- __Level 1 – Cinemas access.__ here are two lifts located on Level 1. As you enter from Fed Square, one is around the corner on your right, as you pass the Tickets & Information desk and approach the stairs. If you make a hard right towards Hero at ACMI and the Level 1 toilets, you will see the lift. This is the best lift option to reach the Cinemas level (Level 2).
- __Level 1 – Galleries access.__ As you enter from Fed Square, walk past the wall of screens and seating area in front of the wall of cabinets on your left, the lift is located opposite the seating area. This lift provides access to Ground floor, the Galleries level. 
- __Level 2 – Level 1 access.__ The Level 2 Lift services the cinemas. It goes down to Level 1, where you will find the restaurant and bar, Hero at ACMI; and the Labs Level. This lift also provides access to Ground floor, the Galleries level.

ACCESSIBLE BATHROOMS

Toilets are located on Ground floor and Level 1. ACMI has wheelchair accessible toilets on both floors.

Baby change facilities are available near the toilets at the Flinders St (Ground floor) and Fed Square (Level 1) entrances.

COMPANION CARDS

Companion Cards, registered in Victoria and interstate, provide the carers accompanying card holders with free access to ACMI programs.

WHEELCHAIRS

If you use a wheelchair you can access all of their spaces.

If you need to borrow a wheelchair for use inside the Museum, present your ID at the Tickets & Information Desk (located at Ground floor and Level 1 respectively) and we’ll organise one for you free of charge.

GUIDE DOGS

Guide Dogs and registered assistance animals are welcome throughout ACMI. But only registered animals. No pets, please!

HEARING LOOPS

Free hearing devices are available for use in the ACMI Cinemas and Studios and can be borrowed on presentation of ID. Visit the Tickets & Information desks on Level 1 or Ground Floor to arrange. 

The devices come with headphones or connect with hearing aids via a neck loop. You can choose what you prefer.

MOBILITY EQUIPMENT HIRE

Travellers Aid, based at Flinders Street and Southern Cross stations, provides mobility equipment hire, including manual wheelchairs and motorised scooters.

To hire equipment, visit the Travellers Aid website or call 03 9068 8187.

Pre-booked equipment can be collected at Flinders Street station (across the road from Fed Square) or Southern Cross station.


ACMI 

## [Watch the venue access video](https://www.youtube.com/watch?v=Lc05rM6zll8) 

PUBLIC TRANSPORT

ACMI is accessible via train, tram and bus.

The museum is located in Fed Square, which is opposite Flinders Street train station, and sits within Melbourne’s Free Tram Zone.

If your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your myki at the reader to make sure you have a valid ticket.

BICYCLES

If you plan to cycle to ACMI, you can lock your bike to purpose-built bicycle racks installed around the perimeter of Fed Square, but you’ll need to bring your own lock. You can’t bring your bike into ACMI itself.

PARKING

Wilson Parking is available Flinders Gate Car Park, 172-192 Flinders Street (20m from venue) or at Fed Square Rooftop, Russell Street (240m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.  

ACCESSIBLE ENTRY

ACMI has two entrances: one on Flinders Street, and the other in Fed Square.

The Flinders Street entrance is easily accessible via a wheelchair ramp. This entrance is closed outside museum opening times. To access ACMI outside these hours, enter via the Fed Square Entrance.

The Fed Square entrance is located in the heart of Fed Square plaza, between Chocolate Buddha and Beer Deluxe. Please be aware that the Fed Square plaza is cobblestoned and may be difficult to navigate for visitors using mobility aids.

To get to the Fed Square entrance from the Flinders Street entrance, you can use the lifts near the end of The Atrium – to the left of Beer Deluxe – to get to the Fed Square plaza level.

LIFTS

A series of lifts (or elevators) offer access to all levels of ACMI.

- __Ground floor – Level 1 access only.__ The Ground floor lift is located between Tickets & Information desk and the entrance to The Story of the Moving Image exhibition.
- __Ground – Level 1 & 2 access.__ This Ground Floor lift is located behind the stairs opposite the bathrooms. You can access it by continuing down the corridor between Tickets & Information desk and the entrance to The Story of the Moving Image exhibition. This lift grants you access to levels 1 and 2.
- __Ground floor – Basement Gallery 4 access.__ A goods lift that allows access to the Underground Gallery 4 is located behind Gallery 2 and 4, via a corridor. Only in use when an exhibition is on view in Gallery 4.
- __Level 1 – Cinemas access.__ here are two lifts located on Level 1. As you enter from Fed Square, one is around the corner on your right, as you pass the Tickets & Information desk and approach the stairs. If you make a hard right towards Hero at ACMI and the Level 1 toilets, you will see the lift. This is the best lift option to reach the Cinemas level (Level 2).
- __Level 1 – Galleries access.__ As you enter from Fed Square, walk past the wall of screens and seating area in front of the wall of cabinets on your left, the lift is located opposite the seating area. This lift provides access to Ground floor, the Galleries level. 
- __Level 2 – Level 1 access.__ The Level 2 Lift services the cinemas. It goes down to Level 1, where you will find the restaurant and bar, Hero at ACMI; and the Labs Level. This lift also provides access to Ground floor, the Galleries level.

ACCESSIBLE BATHROOMS

Toilets are located on Ground floor and Level 1. ACMI has wheelchair accessible toilets on both floors.

Baby change facilities are available near the toilets at the Flinders St (Ground floor) and Fed Square (Level 1) entrances.

COMPANION CARDS

Companion Cards, registered in Victoria and interstate, provide the carers accompanying card holders with free access to ACMI programs.

WHEELCHAIRS

If you use a wheelchair you can access all of their spaces.

If you need to borrow a wheelchair for use inside the Museum, present your ID at the Tickets & Information Desk (located at Ground floor and Level 1 respectively) and we’ll organise one for you free of charge.

GUIDE DOGS

Guide Dogs and registered assistance animals are welcome throughout ACMI. But only registered animals. No pets, please!

HEARING LOOPS

Free hearing devices are available for use in the ACMI Cinemas and Studios and can be borrowed on presentation of ID. Visit the Tickets & Information desks on Level 1 or Ground Floor to arrange. 

The devices come with headphones or connect with hearing aids via a neck loop. You can choose what you prefer.

MOBILITY EQUIPMENT HIRE

Travellers Aid, based at Flinders Street and Southern Cross stations, provides mobility equipment hire, including manual wheelchairs and motorised scooters.

To hire equipment, visit the Travellers Aid website or call 03 9068 8187.

Pre-booked equipment can be collected at Flinders Street station (across the road from Fed Square) or Southern Cross station.


## [Watch the venue access video](https://youtu.be/wWGUsxxXsjQ)

ACCESSIBLE PARKING

There are several accessible parking spaces located on Flinders Lane and surrounding streets. Parking is also available at several nearby car parks, including Flinders Gate carpark at 172-192 Flinders Street. For accessible parking and amenities, please visit https://www.accessmap.melbourne.vic.gov.au/

ACCESSIBLE ENTRANCE 

The entrance to Chapter House is wheelchair accessible and located on Flinders Lane. There is one lift for access to Alpha60 located on level two. 

ACCESSIBLE BATHROOMS 

An accessible bathroom is located on level one. 

PUBLIC TRANSPORT 

Nearest accessible train station: Alpha60 Chapter House is a 3 min walk (220m) from Flinders Street Station. Visit Melbourne train stations accessibility for more information.  

Nearest accessible tram stop: Stop 5 – Swanston Street & Flinders Street – Routes 35, 70, 75. Federation Square & Swanston Street – Routes 1, 3/3a, 5, 6, 16, 58, 64, 67, 72 

ALPHA60 Chapter House

For access information, please contact [City of Melbourne.](https://www.melbourne.vic.gov.au/community/parks-open-spaces/major-parks-gardens/Pages/birrarung-marr.aspx). 

Located on the northern bank of the Yarra River between Federation Square and Melbourne Park, Birrarung Marr features a range of native flora and sculpted terraces. It is also the location for the children's arts centre, ArtPlay, and provides space for many events held throughout the year.
In Woi Wurrung and Boon Wurrung culture, 'Birrarung' is the traditional name of the Yarra River; and 'marr' refers to the mist that sometimes settles over the Birrarung. The park name reflects the ‘river of mists'.

This area was historically used for railway lines and yards from 1856. In 1992, the Victorian Government undertook a process of reorganisation of land uses around the then proposed Federation Square. This led to the reclamation of the former railyard to allow access to the river and land for public open space purposes. 

Construction of the park began in 2000 and was a joint venture between the City of Melbourne and the Victorian Government. Birrarung Marr was opened in 2002. 

The park hosts a variety of native flora, sculpted terraces, pedestrian and bicycle paths and is used for numerous festivals and events throughout the year. 

The former rail use continues to be represented by the adaptation of the former Princes Bridge Lecture Room (a purpose-built railway training building constructed in 1916-17) into ArtPlay, a children’s art centre and gallery. 

At the east end of the park, the William Barak pedestrian bridge leads directly to the Melbourne Cricket Ground (MCG) and the Tanderrum Bridge leads directly to the Melbourne Park tennis centre.   

PARKING  

There is a Wilson Parking at Fed Square Rooftop.  Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with drive up and online options available, [click here](https://www.wilsonparking.com.au/?entry=05-23-2022,12:23pm&exit=05-23-2022,01:23pm) for details.  


ArtPlay

## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/LRBTfTAONik)

ACCESSIBLE PARKING

Both levels of the Arts Centre Melbourne Car Park are fully wheelchair accessible, and have accessible parking bays.  

PARKING   

There is a Wilson Parking at Southgate Car Park, Southbank (160m walk from venue), and Eureka Car Park, 70 City Road, Southbank 260m walk from venue).  Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.  

PUBLIC TRANSPORT

Nearest accessible train station: Flinders Street Railway Station, opposite Federation Square, services all metro train lines.

Nearest accessible tram stop: Stop 14, St Kilda Road.

DISTANCE COVERED BY PARTICIPANT

Under 200m.

ACCESSIBLE ENTRANCE

Entrance is on ground level with automatic doors.

ACCESSIBLE BATHROOMS

The Theatres Building (the building with the big spire) has accessible toilets on Level 3, 5, 6 (street level) and 8.  Hamer Hall has accessible toilets on all publicly-accessible levels, and changing facilities on Levels 2, 3, 5, 6 (street level) and 7.  Please ask venue staff for assistance in locating the closest accessible toilet to your location.

HEARING AUGMENTATION

Assisted-listening devices for use in all seats of Arts Centre Melbourne venues (plus on Guided Tours and for meetings) are available free of charge. These devices use standard headphones or connect with hearing aids via a neck loop. Please speak to our staff when you arrive for assistance with obtaining these devices.

INTRA SITE TRANSPORT

Wheelchairs can be booked for use in Arts Centre buildings through the Welcome Desk on 03 9281 8298.


## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/8iJ6OlLjT-c)

Arts House is wheelchair accessible—please see the [Arts House website](https://www.artshouse.com.au/visit-arts-house/#accessibility) for more information. The venue also welcomes support animals and guide dogs. 

If you have any specific questions about visiting Arts House, please
contact the venue: 
- Call 03 9322 3720
- Text 0447 570 178
- Email artshouse@melbourne.vic.gov.au

ACCESSIBLE PARKING

Two on street accessible spaces outside the post office on Errol Street. There are also two accessible spaces on Queensberry Street (150m from the accessible Errol Street entrance).

ACCESSIBLE DROP OFF

Loading zone and accessible parking spaces on Queensberry Street before the corner of Leveson Street.

PUBLIC TRANSPORT

Nearest accessible train station: Arts House is 1.1km from North Melbourne Train Station, approximately 16 minute walk or 1.2km from Flagstaff Station, approximately 15 minute walk.

Nearest accessible tram stop: Stop 3 - Lincoln Square/Swanston Street

DISTANCE COVERED BY PARTICIPANT

Under 100m.

ACCESSIBLE ENTRANCE

80 Errol Street (next to the North Melbourne Post Office).

ACCESSIBLE BATHROOMS

There are wheelchair accessible, gender-neutral toilets on each floor and you can access all levels via a lift.

INTRA SITE TRANSPORT

Internal lift for access between floors.

WHEELCHAIR ACCESS

Arts House is a wheelchair accessible venue. You can enter via the step-free entrance at 80 Errol Street (next to the North Melbourne Post Office) during business and event hours or George Johnson Lane (between Post Office and Library) 1 hour prior to events.

There are wheelchair accessible, gender-neutral toilets on each floor and you can access all levels via a lift. There is step-free access between studios, bathrooms and kitchenettes.

Arts House

## [Watch the venue access video](https://youtu.be/L_TRNgaDlpc)

## [Get Directions](https://www.google.com/maps/place/The+Rink+at+RISING/@-37.8185789,144.9736013,17z/data=!4m16!1m9!3m8!1s0x6ad643989035a79b:0x8c78f78392c66058!2sThe+Rink+at+RISING!8m2!3d-37.8185789!4d144.9736013!9m1!1b1!16s%2Fg%2F11kpzn90qz!3m5!1s0x6ad643989035a79b:0x8c78f78392c66058!8m2!3d-37.8185789!4d144.9736013!16s%2Fg%2F11kpzn90qz?hl=en-AU&entry=ttu)   

For access information, please contact [City of Melbourne.](https://www.melbourne.vic.gov.au/community/parks-open-spaces/major-parks-gardens/Pages/birrarung-marr.aspx). 

WALKING

Birrarung Marr is an approximately 7 minute walk (600m) from Flinders Street Station, via Princes Walk and Flinder Walk, and a 10 minute walk (850m) from the MCG. At the east end of the park, the William Barak pedestrian bridge leads directly to the Melbourne Cricket Ground (MCG) and the Tanderrum Bridge leads directly to the Melbourne Park tennis centre.   

CYCLING

There is a public bike parking rack near the Birrarung Marr playground and ArtPlay. Please ensure you lock your bike. Cyclists park their bikes at their own risk. 

PUBLIC TRANSPORT

Birrarung Marr is a short walk from Flinders Street Railway Station, as well as several tram routes along St Kilda Road and Flinders Street. See [PTV Journey Planner](https://www.ptv.vic.gov.au/journey) for information on routes.  

PARKING

Wilson Parking is available Flinders Gate Car Park, 172-192 Flinders Street (20m from venue) or at Fed Square Rooftop, Russell Street (240m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.

MORE ON BIRRARUNG MARR  

Located on the northern bank of the Yarra River between Federation Square and Melbourne Park, Birrarung Marr features a range of native flora and sculpted terraces. It is also the location for the children's arts centre, ArtPlay, and provides space for many events held throughout the year.
In Woi Wurrung and Boon Wurrung culture, 'Birrarung' is the traditional name of the Yarra River; and 'marr' refers to the mist that sometimes settles over the Birrarung. The park name reflects the ‘river of mists'.

This area was historically used for railway lines and yards from 1856. In 1992, the Victorian Government undertook a process of reorganisation of land uses around the then proposed Federation Square. This led to the reclamation of the former railyard to allow access to the river and land for public open space purposes. 

Construction of the park began in 2000 and was a joint venture between the City of Melbourne and the Victorian Government. Birrarung Marr was opened in 2002. 

The park hosts a variety of native flora, sculpted terraces, pedestrian and bicycle paths and is used for numerous festivals and events throughout the year. 

The former rail use continues to be represented by the adaptation of the former Princes Bridge Lecture Room (a purpose-built railway training building constructed in 1916-17) into ArtPlay, a children’s art centre and gallery. 


Birrarung Marr

## [Watch the venue access video](https://youtu.be/k2dGRHUdrRs)

Detailed accessibility information about Federation Square can be found on [their website.](https://fedsquare.com/accessibility)  

THE MAIN SQUARE  

The undulating surface of the Main Square is made up of sandstone cobblestones, with a marked access path. Swanston Street offers the best access to the Main Square, and lift access is available to and from The Atrium. The Big Screen is equipped with a hearing loop and there are accessible toilets located next to Time Out Café. The Main Stage has lift access for performers, and St Paul’s Court, Swanston Street Forecourt and The Amphitheatre also have wheelchair access.  

ACCESSIBLE TOILETS  

There are accessible public toilets and baby-change facilities located in the Main Square, next to Time Out Cafe and in The Atrium, next to IceBar.  

ACCESSIBLE PARKING  

FedSquare has its own multi-level car park, which is accessible from Russell Street or Batman Ave (Exhibition Street extension – City Link). The Federation Square Car Park is open 24hrs and has accessible spaces located next to the lift on each level.  

PARKING

Wilson Parking is available Flinders Gate Car Park, 172-192 Flinders Street (20m from venue) or at Fed Square Rooftop, Russell Street (240m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.  

PUBLIC TRANSPORT  

Fed Square is part of Melbourne’s  Free Tram Zone, which includes the area from the iconic Queen Victoria Market to Victoria Harbour in Docklands, up to Spring Street and over Flinders Street Station and Fed Square.  

Travel on trams within this zone is free, and you won’t need a myki, however, if your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your myki at the reader in the normal way to make sure you have a valid ticket.  

The Free Tram Zone signs at tram stops identify the boundaries of the zone.  

TAXIS AND PICKING UP/DROPPING OFF PASSENGERS  

If you are accessing the Main Square the safest place to pick up and drop off passengers is the Taxi Rank across the road on Swanston Street. If you are accessing Deakin Edge, we recommend the Russell Street Extension.  

  Federation Square

## [Watch the venue access video](https://youtu.be/k2dGRHUdrRs)

Detailed accessibility information about Federation Square can be found on [their website.](https://fedsquare.com/accessibility)  

THE EDGE  

The Edge has lift access and is wheelchair accessible. Arrangements can also be made to enter from the Fed Square Car Park. Accessible toilets can be found in The Atrium, which is located next to The Edge. The lower stage in The Edge has lift access but the greenroom does not.

THE ATRIUM  

The Atrium is wheelchair accessible, with Flinders Street offering the best point of entry. The Atrium has accessible toilets located next to IceBar and is equipped with a hearing loop.  

ACCESSIBLE TOILETS  

There are accessible public toilets and baby-change facilities located in the Main Square, next to Time Out Cafe and in The Atrium, next to IceBar.  

ACCESSIBLE PARKING  

Fed Square has its own multi-level car park, which is accessible from Russell Street or Batman Ave (Exhibition Street extension – City Link). The Federation Square Car Park is open 24hrs and has accessible spaces located next to the lift on each level.  

PARKING

Wilson Parking is available Flinders Gate Car Park, 172-192 Flinders Street (20m from venue) or at Fed Square Rooftop, Russell Street (240m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.

PUBLIC TRANSPORT  

Fed Square is part of Melbourne’s  Free Tram Zone, which includes the area from the iconic Queen Victoria Market to Victoria Harbour in Docklands, up to Spring Street and over Flinders Street Station and Fed Square.  

Travel on trams within this zone is free, and you won’t need a myki, however, if your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your myki at the reader in the normal way to make sure you have a valid ticket.  

The Free Tram Zone signs at tram stops identify the boundaries of the zone.  

TAXIS AND PICKING UP/DROPPING OFF PASSENGERS  

If you are accessing the Main Square the safest place to pick up and drop off passengers is the Taxi Rank across the road on Swanston Street. If you are accessing Deakin Edge, we recommend the Russell Street Extension.  

Federation Square

Visit the [City of Melbourne website](https://www.melbourne.vic.gov.au/community/parks-open-spaces/major-parks-gardens/Pages/fitzroy-gardens.aspx "City of Melbourne web page for Fitzroy Gardens") for more information about Fitzroy Gardens or to discuss your access needs, contact the [Fitzroy Gardens Visitor Centre](https://whatson.melbourne.vic.gov.au/visitor-info/visitor-centres/fitzroy-gardens-visitor-centre "visitor centre webpage") at [visitor@melbourne.vic.gov.au](mailto:visitor@melbourne.vic.gov.au "email the Visitor Centre").  

ACCESSIBLE PARKING  AND DROP-OFF

Accessible parking spots are available close to the entrances.

BATHROOMS  

Toilets, including accessible toilets, are available within Fitroy Gardens. The closest toilets and accessible toilets to *Consort of the Moon* are located at The Conservatory in Treasury Gardens. Contact the Visitor Centre for further specific locations. 

PUBLIC TRANSPORT

Walk from Flinders Street Station or Federation Square along Flinders Street, or catch a 48 or 75 tram east along Flinders Street.

WHEELCHAIR ACCESS

Fitzroy Gardens has wide, smooth pathways that are wheelchair friendly. 


Fitzroy Gardens


## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/uKypJGjP0-Q)  

The exhibition is on Level 3 of Flinders Street Station. Entry is via the green door at 273 Flinders Street (near Boost Juice).

ACCESSIBLE PARKING 

Street accessible parking bays are available on Flinders Street opposite the entrance to the Station. 

ACCESSIBLE DROP OFF

A major taxi rank is opposite the station on Flinders Street, and also on Swanston Street outside Flinders Street Station.

ACCESSIBLE ENTRANCE 

A DDA compliant ramp will provide access from street level at the main entry point on Flinders Street. Lift access is available to Level 3 and there is one accessible toilet on this level. Guest Services Staff will be available to visitors who require any assistance. 

ACCESSIBLE BATHROOM

A fully accessible bathroom is not available inside the station where the exhibiton is held. There is a gender neutral ambulant toilet located on the third floor. There is also an accessible toilet available on Flinders Street close to the exhibition entrance.

DISTANCE COVERED BY PARTICIPANT

Under 250m.

PUBLIC TRANSPORT

Nearest accessible train station: The exhibition is housed within Flinders Street Station, which provides access to all Melbourne metro services.

Nearest accessible tram stop: Stop 5: Flinders Street Station, Swanston St (routes 35, 70 and 75) is directly in front of the station building housing the exhibition. Stop 13: Flinders Street Station (routes 1, 3, 3a, 5, 6, 16, 64, 67, 72) is adjacent to the station on Swanston Street.

Flinders Street Station

ACCESSIBLE PARKING 

Designated accessible parking is located within the car park for the audience attending The Former Richmond Powerstation.  

ACCESSIBLE ENTRANCE 

There is flat level entry from the street on the side of Richmond Powerstation building. If you are in the car park, travel to the car park entry and then back along the street to avoid the flight of stairs. The flat level entrance to the building is nearest to the car park. There are large glass doors at the entrance.  

ACCESSIBLE BATHROOMS 

There is a wheelchair accessible bathroom on the ground level, at the entrance of the building, on the left.  

LIFTS 

There is one lift for access to the first floor within the building.  

PUBLIC TRANSPORT 

Nearest accessible train station: East Richmond Train station is a 15 min walk (850m) from the venue. Visit Melbourne train stations accessibility for more information. 

Nearest accessible tram stop: Route 78 along Church Street is a 2 min walk (180m) from the venue 

Former Richmond Power Station 

__Please contact Forum Box Office for more detailed information.__  

- Box Office Phone: 1300 11 10 11  
- Accessibility & Box Office Enquiries: ticketing@marrinergroup.com.au   

## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/Y3aExkU3mbA)

ACCESSIBLE PARKING  

There is limited street parking but Forum patrons can access [special rates](https://marrinergroup.com.au/offers/discount-parking) at select Wilson Car Parks. This offer must be booked on the their website before arrival.  

PARKING  

Wilson Parking is available Flinders Gate Car Park, 172-192 Flinders Street (60m from venue) or at Fed Square Rooftop, Russell Street (190m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details. 

ACCESSIBLE DROP OFF  

The best spot for drop off and pick-ups is either on Russell Street next to Culture Kings (30m from the Forum entry) or on the Russell Street extension next to the Ian Potter Centre (approximately 80m across Flinders Street).  

PUBLIC TRANSPORT  

Nearest accessible train station: Flinders Street Station is approximately 250m from The Forum. All metro lines leave from this station.  

Nearest accessible tram stop: The closest tram stop is Russell Street – Stop 6 which is on the Route 70, 75 or City Circle lines. This stop is a level access stop.  

ACCESSIBLE ENTRANCE  

There is a wheelchair accessible entrance at the Box Office to the right of the main entrance via a small ramp into the foyer. Please speak to a staff member if you need assistance.  

ACCESSIBLE BATHROOMS  

Accessible bathrooms are located near the side of stage area, which is available for wheelchair users to view the performance. Ramps can be provided to access side of stage. Staff are in attendance to assist.  

A gender neutral and fully accessible toilet is located on the left of the main entrance foyer (facing the stage). Just follow the signs to the Manager’s Office. It can also be accessed from the main room through the wooden door at the back of the room. This is located to the left of the entrance to female toilets.  

SUPPORT ANIMALS AND GUIDE DOGS  

Support and assistance animals are welcome at The Forum. Please contact The Forum Box Office (03) 9299 9800 prior to the show so entry and a reserved space for you can be arranged.  

Please be aware that the venue is a noisy and busy environment, so you may want to consider the use of an alternative aid when attending a show.  

LIGHTING  

There is low lighting in the venue as needed for shows. All walkways are clearly marked, however if you have low vision and need assistance, please let staff know—they will be happy to help.  

Signs will be displayed for any shows with strobe lighting. If you have any concerns about strobe or flash lighting for any show you are attending, please contact The Forum.   

SEATING OPTIONS  

If you have trouble standing and require a seat for a standing show, The Forum can arrange this for you. They have a few different seating options suitable for different mobility levels and it’s always recommended that you confirm your needs with the box office prior to show day. [Visit their website](https://forummelbourne.com.au/accessibility) for more information.  

WHEELCHAIR VIEWING FORUM MAIN ROOM  

Depending on the show The Forum has multiple viewing areas available for wheelchair users in the main room. Access to both areas is via a ramp from the foyer.  

These areas are:  
- Behind the booths  
- Near the main bar  

To book a wheelchair viewing spot [please call or email the Box Office](https://forummelbourne.com.au/accessibility). If you’ve been to a show with us before and have a preferred area, please let us know when booking. These areas have a limited capacity so it’s best to get in contact as early as possible.  

Wheelchair seats for seated shows are located at the back right of the dance floor, please contact The Forum box office to book a wheelchair seat.  

Please see the security or The Forum box office staff when you arrive and they will be able to show you to your space.  

WHEELCHAIR VIEWING FORUM UPSTAIRS  

Forum II has a number of wheelchair spaces available at the front of the room. If you would like to reserve a wheelchair space, please contact the Box Office before purchasing tickets.  

These are limited so we would suggest getting in contact as early as possible.

Forum Melbourne

__Please contact Forum Box Office for more detailed information.__  

- Box Office Phone: 1300 11 10 11  
- Accessibility & Box Office Enquiries: ticketing@marrinergroup.com.au   

## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/Y3aExkU3mbA)

ACCESSIBLE PARKING  

There is limited street parking but Forum patrons can access [special rates](https://marrinergroup.com.au/offers/discount-parking) at select Wilson Car Parks. This offer must be booked on the their website before arrival.  

PARKING  

Wilson Parking is available Flinders Gate Car Park, 172-192 Flinders Street (60m from venue) or at Fed Square Rooftop, Russell Street (190m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.

ACCESSIBLE DROP OFF  

The best spot for drop off and pick-ups is either on Russell Street next to Culture Kings (30m from the Forum entry) or on the Russell Street extension next to the Ian Potter Centre (approximately 80m across Flinders Street).  

PUBLIC TRANSPORT  

Nearest accessible train station: Flinders Street Station is approximately 250m from The Forum. All metro lines leave from this station.  

Nearest accessible tram stop: The closest tram stop is Russell Street – Stop 6 which is on the Route 70, 75 or City Circle lines. This stop is a level access stop.  

ACCESSIBLE ENTRANCE  

There is a wheelchair accessible entrance at the Box Office to the right of the main entrance via a small ramp into the foyer. Please speak to a staff member if you need assistance.  

ACCESSIBLE BATHROOMS  

Accessible bathrooms are located near the side of stage area, which is available for wheelchair users to view the performance. Ramps can be provided to access side of stage. Staff are in attendance to assist.  

A gender neutral and fully accessible toilet is located on the left of the main entrance foyer (facing the stage). Just follow the signs to the Manager’s Office. It can also be accessed from the main room through the wooden door at the back of the room. This is located to the left of the entrance to female toilets.  

SUPPORT ANIMALS AND GUIDE DOGS  

Support and assistance animals are welcome at The Forum. Please contact The Forum Box Office (03) 9299 9800 prior to the show so entry and a reserved space for you can be arranged.  

Please be aware that the venue is a noisy and busy environment, so you may want to consider the use of an alternative aid when attending a show.  

LIGHTING  

There is low lighting in the venue as needed for shows. All walkways are clearly marked, however if you have low vision and need assistance, please let staff know—they will be happy to help.  

Signs will be displayed for any shows with strobe lighting. If you have any concerns about strobe or flash lighting for any show you are attending, please contact The Forum.   

SEATING OPTIONS  

If you have trouble standing and require a seat for a standing show, The Forum can arrange this for you. They have a few different seating options suitable for different mobility levels and it’s always recommended that you confirm your needs with the box office prior to show day. [Visit their website](https://forummelbourne.com.au/accessibility) for more information.  

WHEELCHAIR VIEWING FORUM MAIN ROOM  

Depending on the show The Forum has multiple viewing areas available for wheelchair users in the main room. Access to both areas is via a ramp from the foyer.  

These areas are:  
- Behind the booths  
- Near the main bar  

To book a wheelchair viewing spot [please call or email the Box Office](https://forummelbourne.com.au/accessibility). If you’ve been to a show with us before and have a preferred area, please let us know when booking. These areas have a limited capacity so it’s best to get in contact as early as possible.  

Wheelchair seats for seated shows are located at the back right of the dance floor, please contact The Forum box office to book a wheelchair seat.  

Please see the security or The Forum box office staff when you arrive and they will be able to show you to your space.  

WHEELCHAIR VIEWING FORUM UPSTAIRS  

Forum II has a number of wheelchair spaces available at the front of the room. If you would like to reserve a wheelchair space, please contact the Box Office before purchasing tickets.  

These are limited so we would suggest getting in contact as early as possible.

Forum Upstairs

ACCESSIBLE PARKING

Parking is available in the Arts Centre Melbourne/NGV car park or at the Australian Ballet Centre car park, both accessible from Kavanagh St, Southbank. Alternatively, there are various parking facilities available nearby. [View the map](https://www.mso.com.au/your-visit/venues/arts-centre-melbourne-hamer-hall).

ACCESSIBLE BATHROOMS

Accessible toilets are available on all levels of the hall.

PHYSICAL ACCESS 

All levels of Hamer Hall are accessible via lifts and escalators.

Removable seats/spaces for wheelchair or scooter users are available on all levels of Hamer Hall, along with companion seating. To book, call the MSO Box Office on (03) 9929 9600. Other accessible seating options are also available, including seats situated on aisles, without stairs, close to entry points, or with moveable arm rests.

Walkers are not permitted to stay in the hall during performances, but can be used to access seats and then removed and minded by venue staff for the duration of the concert. Walkers can then be retrieved by staff upon request at interval and at the conclusion of the concert.

Complimentary loan wheelchairs can also be booked to assist with travel throughout the building, including to and from the Arts Centre Melbourne/NGV car park. Please call the Arts Centre Melbourne Contact Centre on 1300 182 183 for assistance with loaning a wheelchair.

PUBLIC TRANSPORT

Flinders Street Station is located 250 metres from Hamer Hall. Exit the station toward St Kilda Rd, turn right and head south. Once across the Yarra River, Hamer Hall will be on your right. For timetable information and trip planning [visit PTV](https://www.ptv.vic.gov.au/).

The Arts Precinct tram stop (Stop #14) is 210 metres from Hamer Hall. It is located outside the National Gallery of Victoria and is serviced by tram routes 1, 3/3a, 5, 6, 16, 64, 67 and 72. For timetable information and trip planning [visit PTV](https://www.ptv.vic.gov.au/) or [Yarra Trams](https://yarratrams.com.au/).

Hamer Hall

For more information about venue access services, or assistance with booking, please contact [The Malthouse](https://www.malthousetheatre.com.au/your-visit/access/ "Malthouse Theatre Access Page") or call (03) 9685 5111.

## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/V8sk8QRbNIM)

ACCESSIBLE PARKING

There are two accessible parking spaces directly in front of the Malthouse Theatre Building on Sturt Street, and two spaces to the rear of the Malthouse Workshop on Dodds St.  

PARKING  

There is a Wilson Parking at 2 Riverside Quay, Southbank is a 550 meter walk to the venue.  Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/?entry=05-23-2022,12:23pm&exit=05-23-2022,01:23pm) for details.  

PUBLIC TRANSPORT

Nearest accessible train station: Flinders Street Station is a 12-minute walk or 7-minute drive away.

Nearest accessible tram stop: Stop 13 - Federation Square/Swanston St.

DISTANCE COVERED BY PARTICIPANT

Under 200m.

ACCESSIBLE ENTRANCE

Located at the main entrance for the Workshop space, on the far side of the Outdoor Stage area, when you enter the precinct from Sturt Street.

ACCESSIBLE BATHROOMS

One accessible bathroom located in the main hall of the Malthouse Theatre, near the bar.

DOG SPENDING/REST AREA

The Workshop is adjacent to a large outdoor gravel area.

HEARING LOOP / ASSISTIVE LISTENING  

Malthouse offers a Hearing Assistance System which allows patrons using a hearing aid to tune into the frequency of that venue. For patrons without a hearing aid, they offer a similar system and provide the patron with headphones. These systems are available for all mainstage performances in the Merlyn and Beckett Theatre.

WHEELCHAIR ACCESS

The Malthouse—home of Malthouse Theatre—houses two indoor theatres, an outdoor stage, rehearsal studios, meeting rooms, a bar, and a cafe. Wherever possible, they aim to make their spaces wheelchair accessible. Below you will find information about the wheelchair access for each of the spaces.   

The Malthouse has permanent spaces in the Merlyn, Beckett and Tower Theatres dedicated to patrons using a wheelchair. Please contact the Malthouse Box Office or [fill out this online form](https://malthouse.typeform.com/to/ATjo85?typeform-source=www.malthousetheatre.com.au "Malthouse Wheelchair Access Booking Form") here to the venue know your requirements when booking. 

Ground floor of The Malthouse is accessible by wheelchair (enter via the ramp near the Box Office). The Merlyn and Beckett Theatre, MALT Kitchen & Pantry, Box Office, Bar and bathrooms are all located on the ground floor. 

Malthouse Theatre

For more information about venue access services, or assistance with booking, please contact [The Malthouse](https://www.malthousetheatre.com.au/your-visit/access/ "Malthouse Theatre Access Page") or call (03) 9685 5111.

## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/V8sk8QRbNIM)

ACCESSIBLE PARKING

There are two accessible parking spaces directly in front of the Malthouse Theatre Building on Sturt Street, and two spaces to the rear of the Malthouse Workshop on Dodds St.  

PARKING  

There is a Wilson Parking at 2 Riverside Quay, Southbank is a 550 meter walk to the venue.  Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.  

PUBLIC TRANSPORT

Nearest accessible train station: Flinders Street Station is a 12-minute walk or 7-minute drive away.

Nearest accessible tram stop: Stop 13 - Federation Square/Swanston St.

DISTANCE COVERED BY PARTICIPANT

Under 200m.

ACCESSIBLE ENTRANCE

Located at the main entrance for the Workshop space, on the far side of the Outdoor Stage area, when you enter the precinct from Sturt Street.

ACCESSIBLE BATHROOMS

One accessible bathroom located in the main hall of the Malthouse Theatre, near the bar.

DOG SPENDING/REST AREA

The Workshop is adjacent to a large outdoor gravel area.

HEARING ASSISTANCE  

Malthouse offers a Hearing Assistance System which allows patrons using a hearing aid to tune into the frequency of that venue. For patrons without a hearing aid, they offer a similar system and provide the patron with headphones. These systems are available for all mainstage performances in the Merlyn and Beckett Theatre.

WHEELCHAIR ACCESS

The Malthouse—home of Malthouse Theatre—houses two indoor theatres, an outdoor stage, rehearsal studios, meeting rooms, a bar, and a cafe. Wherever possible, they aim to make their spaces wheelchair accessible. Below you will find information about the wheelchair access for each of the spaces.   

The Malthouse has permanent spaces in the Merlyn, Beckett and Tower Theatres dedicated to patrons using a wheelchair. Please contact the Malthouse Box Office or [fill out this online form](https://malthouse.typeform.com/to/ATjo85?typeform-source=www.malthousetheatre.com.au "Malthouse Wheelchair Access Booking Form") here to the venue know your requirements when booking. 

Ground floor of The Malthouse is accessible by wheelchair (enter via the ramp near the Box Office). The Merlyn and Beckett Theatre, MALT Kitchen & Pantry, Box Office, Bar and bathrooms are all located on the ground floor. 


## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/411NqBgCer4)

ACCESSIBLE PARKING

There is an on street accessible parking bay at the corner of Swanston Street on Little Collins Street. Other accessible parking options can be found at Greenco Parking Pty Ltd, Council House, 200 Little Collins St; QV and Federation Square.

ACCESSIBLE DROP OFF

Accessible parking bay and loading zone on Little Collins Street near corner of Swanston Street.

PUBLIC TRANSPORT

Nearest accessible train station: Melbourne Central Station, services all metro lines.

Nearest accessible tram stop: 130m from Swanston Street / Bourke Street—Tram 86 and 96—Stop 6; Melbourne Town Hall / Collins Street—Tram 109, 11, 12, 48—Stop 6

DISTANCE COVERED BY PARTICIPANT

Under 200m.

ACCESSIBLE ENTRANCE

Please approach Max Watt's security guards on the door to access the lift. There is lift access to band room, but not the mezzanine bar.

ACCESSIBLE BATHROOMS

Accessible bathrooms are located near the side of stage area, which is available for wheelchair users to view the performance. Ramps can be provided to access side of stage. Staff are in attendance to assist.

Max Watt's

For the most up-to-date information about the Meat Market, visit the [Meat Market website](https://meatmarket.org.au/about/accessibility-statement/). View the [Meat Market Mobility Map](https://meatmarket.org.au/wp-content/uploads/2018/05/Meat-Market-Mobility-Map.pdf). 

PARKING  

There is a car park at 5 Flemington Road Car Park and 14 Blackwood Street, North Melbourne.  

ACCESSIBLE PARKING

Multiple spaces available on Blackwood and Courtney Streets.

ACCESSIBLE DROP OFF

Loading zone and accessible parking spaces near Blackwood Street entrance.

DISTANCE COVERED BY PARTICIPANT

Under 100m.

ACCESSIBLE BATHROOMS

All spaces within the Meat Market feature DDA compliant bathrooms.

OTHER ACCESSIBILITY NOTES

Some areas within Meat Market with cobblestone floors can be slightly bumpy due to their uneven surface. For more information and to access a mobility map, head [here](https://meatmarket.org.au/about/accessibility-statement).

PUBLIC TRANSPORT

Nearest accessible train station: Flagstaff Train Station is a 21 minute walk away.

Nearest accessible tram stop: Stop 3 - Lincoln Square/Swanston Street

Meat Market

ACCESSIBLE PARKING

Greenco Parking Pty Ltd
Council House
200 Little Collins St
Melbourne Vic 3000
NB height limit 2m

PARKING

Wilson Parking is available Scots Church Car Park, 181 Little Collins Street, Melbourne (160m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.

ACCESSIBLE DROP OFF

Collins Street, north side, just east of Swanston Street.

ACCESSIBLE ENTRANCE

Copper Doors, Swanston Street Entrance (to the left of the main doors).

ACCESSIBLE BATHROOMS

Ground floor, turn right when exiting lifts.

INTRA SITE TRANSPORT

Internal lift for access between floors.

PUBLIC TRANSPORT

Nearest accessible train station: Flinders Street Station, all lines. The Melbourne Town Hall is one block away on Collins and Swanston Streets

Nearest accessible tram stop: City Square/Swanston Street—Stop 11 (routes 1, 3, 3a, 5, 6,26, 64, 67 and 72), Collins Street—Stop 6 (routes 11, 12, 48, 109)

Melbourne Town Hall

Please contact the [Melbourne Recital Centre](https://www.melbournerecital.com.au/experience/access "MRC Access Page") box office for specific details about venue accessibility. MRC is fitted for hearing loops and welcome assistance animals.

Phone: 03 9699 3333  
Email: boxoffice@melbournerecital.com.au  

PARKING  

There is a Wilson Parking at 2 Riverside Quay, Southbank is a 550 meter walk to the venue.  Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available,[ click here](https://www.wilsonparking.com.au/) for details.  

ACCESSIBLE PARKING

Accessible car spaces are available throughout the Melbourne Arts Precinct. Currently there are spaces located at the Arts Centre Melbourne car park, on Dodds Street near the Malthouse Theatre in between St Kilda Road and Sturt Street, along Sturt Street outside Melbourne Recital Centre and along St Kilda Road.

ACCESSIBLE DROP OFF 

The safest place to pick up and drop off passengers is the Sturt Street entrance of the Centre, away from the busy intersection.

PUBLIC TRANSPORT

Nearest accessible train station: The nearest station is Flinders Street, located approximately 10 minutes walk from the Centre. 

Nearest accessible tram stop: The nearest tram stop is Stop 17 (Route 1), located directly outside the Centre on Sturt St. This is a platform tram stop providing level access to low floor trams, passenger shelter and protection from traffic. Melbourne Recital Centre is a short walk down Southbank Boulevard (approximately 200 metres). 

You can also take routes 1, 3, 5, 6, 8, 16, 64, 67 or 72 and alight at Stop 16, outside the National Gallery of Victoria and walk to the Centre via Southbank Boulevard.

DISTANCE COVERED BY PARTICIPANT

Under 200m.

ACCESSIBLE ENTRANCE

The Comedy Theatre can provide a ramp into one of the front doors on Exhibition Street. A member of our security or front of house staff will be able to assist you on arrival at the theatre. At the doors facing on to Exhibition Street there is a small step, which as you move away from Lonsdale Street is reduced to a small lip. Doors are usually propped open during performances. The entrance opens directly into the foyer, which is small and can become quite congested.

ACCESSIBLE BATHROOMS

There are accessible toilets located on all foyer levels and backstage areas of the Centre. Please ask our venue staff for assistance in locating the one nearest to your seating or working location. 

EASY ACCESS SEATING AND WHEELCHAIR ACCESS

For the convenience of patrons who have restricted mobility but do not require the use of a wheelchair, Melbourne Recital Centre has identified locations within the auditorium where patrons do not need to use stairs to reach their seats. These seats are located in row U of the Stalls, row A of the Circle, and seats 11-15 of both upper wings. Accessible seating in the wings are also wider and have articulated, raising arm-rests.

Wheelchair accessible spaces are located in Stalls Row U and the Upper East Wing, all with Companion seating available. All seating and wheelchair spaces can be booked through all MRC sales channels, including through the MRC website.

LIFTS AND ESCALATORS 

Lift access is available to all foyer levels of the building and all backstage areas (except the Orchestra Pit). Escalator access is also available between Ground Level and foyer Level 1.

ASSISTANCE ANIMALS

Melbourne Recital Centre welcomes all visitors with assistance animals (such as guide dogs) certified by a registered authority. Please inform THE Ticketing Services team, when making your booking over the phone or in person or email boxoffice@melbournerecital.com.au in advance of your visit the Centre.

BRAILLE   

Key service signs in the venue are also presented in Braille.

HEARING LOOP

Patrons who are deaf or hard of hearing may access our hearing loops in Elisabeth Murdoch Hall and Primrose Potter Salon. Please switch your hearing aid to the ‘T’ position to access this service, or request a receiver and headphones from the Front of House team. For advice about using your hearing aid at the Centre, please speak with venue staff for assistance. In Elisabeth Murdoch Hall the hearing loop is available in stalls only. The hearing loop is available throughout the Primrose Potter Salon.

Melbourne Recital Centre

__Please contact NGV for more detailed information.__

- Phone: 03 8620 2222 (Daily, 9AM—5PM)
- Website: [NGV Melbourne](https://www.ngv.vic.gov.au/plan-your-visit/access/ "NGV Melbourne Access Page")

ACCESSIBLE PARKING

Free street parking spots for people with appropriate permits are located outside the Arts Centre Melbourne on St Kilda Road, however these spots are in high demand.

Paid accessible parking is available at the Arts Centre Melbourne and Australian Ballet Centre Car Park.

ACCESSIBLE DROP OFF

Taxi drop off points are located outside the Arts Centre Melbourne.

PUBLIC TRANSPORT

Nearest accessible train station: Flinders Street Railway Station, opposite Federation Square, services all metro train lines.

Nearest accessible tram stop: Accessible tram stops are located directly outside NGV International, on St Kilda Road.

DISTANCE COVERED BY PARTICIPANT

Under 200m

ACCESSIBLE ENTRANCE

Entrance to NGV International are on street level with automatic doors. Lift access to each floor of NGV International is available, with ramps and escalators throughout the building.

ACCESSIBLE BATHROOMS

An accessible bathroom is located on the Ground Floor of the building.

A Changing Places bathroom is also located nearby at Arts Centre Melbourne’s Hamer Hall, approximately 300 metres from NGV International.

These are fully accessible toilets with full-sized change table, hoist system and basin, designed for the exclusive use of people with disability, their families and carers.

Please visit the [NGV website](https://www.ngv.vic.gov.au/plan-your-visit/access/#information-for-visitors-with-physical-disability-or-mobility-issues "NGV Plan Your Visit Page") for more information.

  NGV International – Federation Court

## [Watch the venue access video](https://youtu.be/4aogarLSU88)

ACCESSIBLE PARKING 

There are several accessible parking spaces located on Flinders Lane and surrounding streets. There is a Wilson Parking at 172/192 Flinders Street, which is directly opposite the Flinders Street entranceParking is also available at several nearby car parks , including Flinders Gate carpark at 172-192 Flinders Street. For accessible parking and amenities, please visit Access Map - City of Melbourne 

ACCESSIBLE ENTRANCE 

Enter the cathedral through the West door into the Nave via a ramp from Flinders Street. Please be aware that the Cathedral is an historic building and areas of the Cathedral have low lighting and uneven flooring. For more information on St Paul's Cathedral, please call +61 3 9653 4220 or email welcome@stpaulscathedral.org.au.

ACCESSIBLE BATHROOMS 

Please note that there are no Public Toilets available within the cathedral. The nearest accessible bathroom facilities are available in Federation Square opposite the Cathedral (220m). 

ACCESSIBLE SEATING 

St Paul’s Cathedral is set up as a church, with church pews.    

PUBLIC TRANSPORT 

Nearest accessible train station: St Pauls Cathedral is approximately a one min walk (63m) from Flinders Street Station. Visit Melbourne train stations accessibility for more information.  

Nearest accessible tram stop: Stop 5 – Swanston Street & Flinders Street – Routes 35, 70, 75. Federation Square & Swanston Street – Routes 1, 3/3a, 5, 6, 16, 58, 64, 67, 72 


St Paul's Cathedral

PARKING  

There is limited street parking, the closest carpark is Wilsons Flinders Gate Carpark 172-192 Flinders Street, Melbourne, click here for details.

DROP OFF  

The best spot for drop off and pick-up is on Flinders Street out the front of the venue, or if there is no available. spaces, across the road out the front of the Atrium at Federation Square. 

ENTRANCE  

The main entrance (which is also accessible) is on Flinders Street.

ACCESSIBLE BATHROOMS  

If entering from the main entrance, continue walking down the Chapter House Lane pathway, and turn left just before the Cathedral wall. 

SEATING  

Due to the environment of this event, there is scattered seating throughout the site, although seating cannot be reserved, if you need assistance please let staff know.

ENVIRONMENT  

Please be aware that Night Trade is a high sensory environment involving sound and roving performances.

LIGHTING  

There is low lighting on the site as needed for artwork and performances. However if you have low vision and need assistance, please let staff know.

There will be no strobe lighting but flashing and moving lights. If you have any concerns please contact [ticketing@rising.melbourne](mailto:ticketing@rising.melbourne).

SUPPORT ANIMALS AND GUIDE DOGS  

Support and assistance animals are welcome at Night Trade

Please be aware that the venue is a noisy and busy environment, so you may want to consider the use of an alternative aid when attending a show.

St Paul's Cathedral Car Park

Please contact the [The Capitol](https://thecapitol.tv/visit/) for more information about venue access.  

## [WATCH THE VENUE ACCESS VIDEO](https://youtu.be/qt-cO0pvJZs)

ACCESSIBLE PARKING

There are a number of accessible parking spaces located on Little Collins Street and surrounding streets. Parking is also available at a number of nearby car parks, including Federation Square Car Park, which has accessible car spaces on each level.

PARKING

Wilson Parking is available Scots Church Car Park, 181 Little Collins Street, Melbourne (210m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, [click here](https://www.wilsonparking.com.au/) for details.

ACCESSIBLE DROP OFF

Collins Street, north side, just east of Swanston Street. Accessible parking bay and loading zone on Little Collins Street near corner of Swanston Street.

ACCESSIBLE ENTRANCE

Enter The Capitol Arcade from Swanston Street or Howie Place. Halfway through the arcade there’s a lift (between the jeweller and the dry cleaner). Take the lift up to The Capitol’s Foyer level. From the Foyer, a separate lift provides access to the Theatre, Salon and Lounge levels inside The Capitol.

ACCESSIBLE BATHROOMS

Wheelchair accessible amenities are located on the Foyer level. Facilities include a baby change area.

ACCESSIBLE SEATING

The Capitol Theatre has eight accessible spaces, accompanied by eight companion seats. Four of these spaces are accessible from the Foyer level. The remaining four spaces are accessible from the Salon level (Level 3) via the lift. Please ask front of house staff for directions or to accompany you to one of these spaces if assistance is required.

DISTANCE COVERED BY PARTICIPANT

Under 200m.

PUBLIC TRANSPORT

Nearest accessible train station: The Capitol is an approximately five-minute walk from Flinders Street Station or Melbourne Central Station.

Nearest accessible tram stop: Stop 6 - Town Hall & Collins Street – Routes 11, 12, 48, 109.

The Capitol – RMIT

__Please contact The Toff for more detailed information.__  

- Accessibility Enquiries: hello@thetoff.com.au or call 03 9639 8770

ACCESSIBLE ENTRANCE  

The Toff is located on level 2 of the Curtain House. There is an elevator and the venue is fully wheelchair accessible.

The Toff in Town

Union Theatre is located in the Arts & Cultural Building within the University of Melbourne's Parkville campus.  

For more information visit the [University of Melbourne website.](https://www.unimelb.edu.au/umac/arts-and-cultural-building)  

ACCESSIBLE BATHROOM   

Toilets are located on all four floors of teh Arts and Cultural Building. Accessible bathrroms are available on all levels. All-gender bathrooms can be found on Levels 2 and 3. 

Baby change facilities are available at the Ground Level bathrooms.  

ACCESSIBLE ENTRANCE

There are two main entrance points to the Arts and Cultural Building from Swanston St – either walk down Monash Road (Gate 4) or enter via the Amphitheatre closer to Grattan St (Gate 6).  

The Union Theatre and the Guild Theatre are both on Level 2. The Venue Management and Union House Theatre offices can be found on Level 3. 

PARKING

The closest car park is the Eastern Precinct Car Park at 375 Cardigan Street, Carlton, near the corner of Elgin Street. This car park is an approximate 5-minute walk from the venue, with access across Swanston St via the Elgin St footbridge. [Click here for a map](http://maps.unimelb.edu.au/parkville/building/333).  

__Hours:__ Monday to Sunday, 6am to midnight. 

__Fees:__ On weekdays, $12.50 for 4 hours, $25 for all day and $10 after 5pm, weekends and public holidays.  

__Payment:__ Scan your debit or credit card to enter the carpark. Upon exit, the boom gate will indicate the amount owing and pay with your debit or credit card at the gate. You cannot pay with cash at this location.  

There is also Ace Parking Car Park at 265 Faraday Street, Carlton, which is opposite the Monash Road entrance (Gate 4). [Click here for a map](https://www.aceparking.com.au/find-parking/265-faraday-street-carlton).

__Hours:__ Monday to Thursday, 5am to midnight, Friday to Saturday, 5am to 1am, Sunday 6am to 10pm.

__Fees:__ On weekdays, $20 for 3+ hours or all day and $10 on weekends.

For details of other public parking, visit the University’s [Parking on Campus webpage](https://about.unimelb.edu.au/news-resources/campus-services-and-facilities/transport-and-parking/parking-on-campus).  

PUBLIC TRANSPORT

Catch any Swanston St tram to [Stop 1 – Melbourne University tram stop](https://www.ptv.vic.gov.au/stop/2214/melbourne-universityswanston-st-1/1/tram/#StopPage:::datetime=2024-01-30T02%3A40%3A16.195Z&directionId=-1&showAllDay=false&_auth=a1eb62c7d95247ab61b10efaad7957424f43e4290b5ad2cb7f49c08ed9a92a23) to enter the campus via Monash Road (Gate 4) or the amphitheatre (Gate 6).  

Visit [Public Transport Victoria](https://www.ptv.vic.gov.au/journey) for journey planning and ticketing information. Please note, the University of Melbourne Parkville campus is not within the Free Tram Zone.  

PRESHOW DINING

ST ALi’s COSMOS Italian Diner, situated next to the Monash Road entrance of the Arts & Cultural Building,  pre-show dinner or cocktail. Bookings are required and can be made at [cosmospizza.com.au](https://cosmospizza.com.au)

Other food and beverage options include ST. ALi Coffee Kiosk, ST. ALi Coffee Kiosk, Gong Cha and the Campus General Store.


Union Theatre, University of Melbourne

RISING's Dine and Dusk and Moonbites series are at the following locations:

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