Ticket Information /
Our customer service team is on hand to help you with any queries not covered below.
How do I access the AMEX presale for music?
I missed out on tickets. Can I join a waitlist?
Can I exchange my ticket if I need to change my booking?
What are RISING's terms & conditions of sale?
Why haven't I received my confirmation email?
I've been issued a ticket from someone other than RISING, is it legit?
I can no longer attend my event because I have tested positive for COVID-19. What should I do?
When will I get my ticket?
Can I get a printed ticket posted to me?
Do I qualify for a concession or discounted ticket price?
Can I book in person?
Who won the 2024 RISING Audience Survey Prize?