ACMI

Please contact the ACMI Box Office for more information about venue access.

Watch the venue access video

PUBLIC TRANSPORT

ACMI is accessible via train, tram and bus.

The museum is located in Fed Square, which is opposite Flinders Street train station, and sits within Melbourne’s Free Tram Zone.

If your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your myki at the reader to make sure you have a valid ticket.

BICYCLES

If you plan to cycle to ACMI, you can lock your bike to purpose-built bicycle racks installed around the perimeter of Fed Square, but you’ll need to bring your own lock. You can’t bring your bike into ACMI itself.

PARKING

Wilson Parking is available Flinders Gate Car Park, 172-192 Flinders Street (20m from venue) or at Fed Square Rooftop, Russell Street (240m from venue). Parking is available at Wilson Parking locations found in and around the CBD. Plan your journey with online options available, click here for details.

ACCESSIBLE ENTRY

ACMI has two entrances: one on Flinders Street, and the other in Fed Square.

The Flinders Street entrance is easily accessible via a wheelchair ramp. This entrance is closed outside museum opening times. To access ACMI outside these hours, enter via the Fed Square Entrance.

The Fed Square entrance is located in the heart of Fed Square plaza, between Chocolate Buddha and Beer Deluxe. Please be aware that the Fed Square plaza is cobblestoned and may be difficult to navigate for visitors using mobility aids.

To get to the Fed Square entrance from the Flinders Street entrance, you can use the lifts near the end of The Atrium – to the left of Beer Deluxe – to get to the Fed Square plaza level.

LIFTS

A series of lifts (or elevators) offer access to all levels of ACMI.

• Ground floor – Level 1 access only. The Ground floor lift is located between Tickets & Information desk and the entrance to The Story of the Moving Image exhibition.
• Ground – Level 1 & 2 access. This Ground Floor lift is located behind the stairs opposite the bathrooms. You can access it by continuing down the corridor between Tickets & Information desk and the entrance to The Story of the Moving Image exhibition. This lift grants you access to levels 1 and 2.
• Ground floor – Basement Gallery 4 access. A goods lift that allows access to the Underground Gallery 4 is located behind Gallery 2 and 4, via a corridor. Only in use when an exhibition is on view in Gallery 4.
• Level 1 – Cinemas access. here are two lifts located on Level 1. As you enter from Fed Square, one is around the corner on your right, as you pass the Tickets & Information desk and approach the stairs. If you make a hard right towards Hero at ACMI and the Level 1 toilets, you will see the lift. This is the best lift option to reach the Cinemas level (Level 2).
• Level 1 – Galleries access. As you enter from Fed Square, walk past the wall of screens and seating area in front of the wall of cabinets on your left, the lift is located opposite the seating area. This lift provides access to Ground floor, the Galleries level.
• Level 2 – Level 1 access. The Level 2 Lift services the cinemas. It goes down to Level 1, where you will find the restaurant and bar, Hero at ACMI; and the Labs Level. This lift also provides access to Ground floor, the Galleries level.

ACCESSIBLE BATHROOMS

Toilets are located on Ground floor and Level 1. ACMI has wheelchair accessible toilets on both floors.

Baby change facilities are available near the toilets at the Flinders St (Ground floor) and Fed Square (Level 1) entrances.

COMPANION CARDS

Companion Cards, registered in Victoria and interstate, provide the carers accompanying card holders with free access to ACMI programs.

WHEELCHAIRS

If you use a wheelchair you can access all of their spaces.

If you need to borrow a wheelchair for use inside the Museum, present your ID at the Tickets & Information Desk (located at Ground floor and Level 1 respectively) and we’ll organise one for you free of charge.

GUIDE DOGS

Guide Dogs and registered assistance animals are welcome throughout ACMI. But only registered animals. No pets, please!

HEARING LOOPS

Free hearing devices are available for use in the ACMI Cinemas and Studios and can be borrowed on presentation of ID. Visit the Tickets & Information desks on Level 1 or Ground Floor to arrange.

The devices come with headphones or connect with hearing aids via a neck loop. You can choose what you prefer.

MOBILITY EQUIPMENT HIRE

Travellers Aid, based at Flinders Street and Southern Cross stations, provides mobility equipment hire, including manual wheelchairs and motorised scooters.

To hire equipment, visit the Travellers Aid website or call 03 9068 8187.

Pre-booked equipment can be collected at Flinders Street station (across the road from Fed Square) or Southern Cross station.