Plan Your Visit to Patricia Piccinini

We're excited to welcome visitors to A Miracle Constantly Repeated in Flinders Street Station's upper levels. Ahead of your visit, there are a few things to go over, so you and others have the best experience possible.

You'll also receive this information direct to your inbox via the email you booked tickets with, but we love this organised energy you're bringing to the situation.

If you only have 30 seconds

1. Note your session start time and aim to arrive at the entry as close to your time as possible
2. The safety of visitors and staff is our highest priority. Masks must be worn inside the exhibition and temperature checks, check in and proof of vaccination will be required for entry
3. Please read the Conditions of Entry and important event information below. If you still have unanswered questions, email ticketing@rising.melbourne, or call us on 03 9662 4242
4. On the day, bring your headphones so you can listen to the Patricia Piccinini's audio tour
5. Don't forget to share your pics and tell us your thoughts using #risingmelbourne

The Nitty Gritty

Covid-Safety

We are working with the Victorian Government and the Department of Health to deliver a COVID-Safe event for visitors, artists and staff.

We'll be carefully managing the capacity inside the exhibition, so you may be asked to wait a short while to enter certain spaces. Head here for more information on how we're tackling COVID-safety.

If you are required to isolate and can no longer attend the booked time and day, please let our customer service team know ASAP by email at ticketing@rising.melbourne or on 03 9662 4242.

Conditions of Entry

Vaccinations and Masks

In accordance with the Victorian Health Order, all visitors aged 12 years and over must be fully vaccinated. Proof of a COVID-19 vaccination certificate will be required upon entry.

Masks are a condition of entry and must be worn by all visitors aged 8 years and over inside Flinders Street Station, so bring along your favourite face covering.

Here are instructions on how to get your COVID-19 vaccination digital certificate.

Digital Tickets

Your personalised link to access your digital tickets should be in your inbox a couple of days before your visit. If you can't find them, try your spam or junk mail folder. If they're still missing, have them re-sent by entering the email you used to book here. Failing that, contact the customer service team for assistance.

Important information

Where am I going?

Entry is via Flinders Street, close to the Elizabeth Street end ticket office. Look out for Boost Juice and the photo booth and you’ll spot RISING staff out front.

Make sure you check the entry time on your ticket and arrive for your allotted session.

How do I get there?

Save the planet and leave your car at home if you can. This exhibition is conveniently located inside a train station, and Melbourne's iconic tram network is also a great way to get around the city. Plan your journey via Public Transport Victoria.

Additional Information: Photos, food, prams and bags

• No food or drink is permitted inside the exhibition spaces
• Large bags will not be permitted inside the exhibition, and there are no cloaking facilities on-site
• Prams can be left on Level 2 at your own risk but cannot be taken into the main exhibition on Level 3
• Photography inside the exhibition is permitted (just no flash). No tripods or commercial photography equipment is to be used without prior arrangement and approval from RISING

Accessibility and Inclusion

Elevator access

The exhibition is located up 86 steps (we’ve counted), on Level 3 of the building. The building is equipped with an elevator, and our staff are always available to provide assistance. Find more detailed information on venue access under the Venue Access accordion on the event page.

Accessible bathrooms

There are no wheelchair accessible bathroom facilities inside the exhibition, though there is a hybrid ambulant toilet located on the third floor. A wheelchair accessible automatic toilet is available on Flinders Street, close to the exhibition entrance.

RISING is dedicated to safety and inclusivity. Feeling safe enough to let go and immerse yourself in any experience at RISING should be the norm. We expect 100 per cent consideration of all genders, cultures, sub-cultures, and sexual orientations. We expect 100% consensual behaviour. If you see something that isn’t right, let a RISING staff member know. Find out more about what RISING is doing for Accessibility and Inclusion, or let us know how we can improve at feedback@rising.melbourne.

Help!

Questions, qualms or queries can be directed to our friendly box office team by calling 03 9662 4242 or by email at ticketing@rising.melbourne. You can also check out our Frequently Asked Questions.